Expert Employee Relations Support for Your Business
Clear, Practical Guidance
Managing employee relations can be complex, time‑consuming, and often challenging for business owners and managers. We provide clear, practical guidance to help you handle workplace issues with confidence, protect your business, and maintain positive working relationships.
Whether it’s managing performance, addressing grievances, or navigating disciplinary matters, our tailored support ensures you stay compliant, fair, and focused on running your business.
Common ER Challenges:
There are many factors that cause Employee relations issues in the workplace. This includes:
Poor health and safety measures in the workplace
Disagreements on hours and wages
Conflict management
Holiday entitlement disputes
Timekeeping and absence issues
The Benefits of Prioritising ER:
In order to solve these issues, it’s important to prioritise improving employee relations. A good relationship between employers and employees are essential for the success of your business. If your staff are happy and feel valued, they are more likely to be more productive and loyal. Key benefits include:
Higher Retention rates
Increased productivity
Lower absence rates
A more successful business and workplace
ER Support with The HR Booth
We have a dedicated team of HR experts with extensive experience in partnering with businesses to strengthen and enhance employee relations. Whether you run a multisite franchise or a small business, our team have supported in all scenarios. We can help by:
Ensuring case resolution is fair, compliant, and provided in a timely manner.
Keep you informed of the latest employment law updates before they become law.
Minimise risk and ensure policies and values are aligned.
Provide managers and business owners with guidance on moving away from reactive HR and developing a proactive approach.
Ensure the ER approach is constant across the business, including multisite organisations.
Supporting your In-House HR Team
We work closely with HR Business Partners and Operations Managers to provide expert employee relations support, including:
Drafting letters, hearing packs, and outcome documents
Coaching managers on best practice and case handling
End‑to‑end case management for disciplinary, grievance, capability, absence, and investigations (including complex or sensitive matters)
Supporting or chairing hearings on‑site or virtually
Managing high‑risk cases in line with ACAS code and company policies
We also offer:
Advice line and inbox support during business hours, with out‑of‑hours cover available
Escalation for urgent or senior‑level cases
Real Results
Client A, Hospitality Sector
We provide a full outsourced HR and ER service for a hospitality client (named ‘Client A’ for data protection purposes), operating in a rural area where recruitment and retention is problematic. Our full outsourced service has allowed our client’s management team to focus on the day to day operations whilst freeing up valuable time as our team take care of all recruitment administration, onboarding of new employees and all associated job changes.
We have created career pathways, carried out engagement surveys, trained all line managers in a range of people management subjects and conducted exit interviews. All of this has impacted on our client’s bottom line and we’ve seen improvements in retention, engagement and time to hire, whilst our client has seen improvements in productivity and customer satisfaction.
We have also supported our client with changes to casual worker arrangements and ensured compliance with changes to employment legislation, whilst managing a busy ER case load.
What our Clients Say
We have been working with The HR Booth since June 2015 and their service has been invaluable. Alistair provides regular support with workshops and face-to-face advice. This has helping us manage our 200 employees effectively while offering guidance on absence, discipline, performance, and maternity.
Emma has taken a central role in our recruitment activity by advertising our roles, arranging interviews, and helping us obtain references at key times when we are busy. All of this also helps us get in with our day-to-day job and it’s great to know we have our own HR support on hand.
”I’ve been delighted with our relationship with The HR Booth. I’ve found them highly professional, very responsive and a pleasure to work with.”
Because personnel laws are always changing, we needed an experienced, professional HR Consultant who would streamline our personnel side of the business and train our 130 employees. Alistair joined us after careful research and consideration. He promptly and efficiently addressed our many issues.
Alistair updated our employee handbook and contracts of employment. He also rolled out a training programme for our staff to improve service, and supported the management team while dealing with difficult personnel issues.
Alistair’s skills and approachable manner is admirable.
His knowledge of employment law is also boundless, which is also very reassuring when dealing with tricky disciplinary issues.
We feel lucky to have found Alistair. In my 30 years of being a manager, I have never come across anyone as approachable and skilled in his profession as he is. If you are looking for an HR Consultant, look no further as Alistair is one in a million.
Contact Us for Employee Relations Support
If you would like to find out more about our ER service and how we can support your team, contact our HR experts today. If you are looking to make ER more consistent throughout your organisation, or would like help with case resolution, our HR Consultants are here to help. Contact us on:
01383 668 178 or
advice@thehrbooth.co.uk
