Employer’s Guide to Carer’s Leave in the Workplace

New Carer’s Leave regulations, introduced on 6 April 2024, have been designed to offer essential support for employees who provide ongoing care for a dependant with a long-term care need. These regulations establish a new statutory right and ensure that eligible employees can take up to one week of unpaid leave per year from their first day of employment.

The initiative recognises the challenges faced by those balancing work with caregiving responsibilities. it promotes a more inclusive workplace by allowing employees to provide scheduled, non-emergency care without jeopardising their employment. This new leave entitlement aims to enhance employee wellbeing and work-life balance. It also aims to support those with caregiving commitments while helping employers attract and retain a diverse and committed workforce.

Employers should review and update their policies. You must also look at management practices to ensure compliance with these regulations. This fosters a supportive environment that values and respects employees’ caregiving roles.

Here’s everything employers need to know about managing carer’s leave in the workplace.

Eligibility Criteria

  • Day-One Right: Employees are eligible for carer’s leave from the first day of their employment. This provides immediate support for new hires with existing care commitments, which may help attract and retain talent.
  • Unpaid Leave: This will be unpaid. Employers do not need to provide remuneration during this period but are encouraged to discuss flexible working or alternative paid leave options if suitable.
  • Dependant Definition: This type of leave is designated for employees caring for a dependant with a long-term care need. A dependant can be a spouse, partner, child, parent, or any individual who relies on the employee for ongoing care.

Differences Between Carer’s Leave and Time Off for Dependants

Carer’s leave is designed for planned, ongoing care needs, distinguishing it from time off for dependants which this is meant for emergency situations. While time off for dependants allows employees to handle unexpected events, this covers planned and foreseeable care activities that require the employee’s time and attention.

Conditions for Carer’s Leave

  • Notice Requirements: Employees must provide reasonable notice when making a request. This enables employers to accommodate the leave within the business’s operational needs.
  • Right to Postpone: Employers may postpone this leave for up to one month if the leave would cause undue disruption to the business. This flexibility allows employers to manage workflow demands while still supporting employees’ care responsibilities.
  • One Week Limit: It is capped at one week within a rolling 12-month period. This ensures that the time taken is proportionate and manageable for both employee and employer.

Addressing Carer’s Leave Requests

When an employee requests leave, employers should:

  • Review the Notification: Ensure the request has been made with sufficient notice and confirm that it meets the criteria.
  • Assess Business Needs: Consider if the timing of the leave could significantly impact business operations. If so, consult with the employee to explore potential alternatives or postponements within the one-month allowance.
  • Document the Process: Maintain records of requests, approvals, and any decisions to postpone, ensuring a transparent and consistent approach.

Handling Detriment and Dismissal Concerns

Employers must ensure that employees are not penalised or dismissed for taking carer’s leave. Under this new right, any employee who feels they have been treated unfairly as a result of taking leave can file a complaint with the Employment Tribunal. To mitigate risks and support a positive workplace culture, it’s essential to:

  • Educate Management: Ensure all managers understand new regulations and the importance of non-discriminatory practices.
  • Review Policies: Update company policies and procedures to align with legislation, reflecting a supportive stance towards employees’ caregiving responsibilities.
  • Encourage Open Communication: Foster a workplace culture where employees feel comfortable discussing their caregiving needs. This can prevent misunderstandings and strengthen employee loyalty.

Implementing Carer’s Leave as a Workplace Benefit

While carer’s leave is unpaid, offering it as part of a comprehensive support strategy can enhance employee morale, loyalty, and productivity. Employers can further support their workforce by considering:

  • Flexible Working Arrangements: Offering flexibility in work hours or location can help employees balance their care responsibilities with job requirements.
  • Additional Paid Leave Options: Employers may choose to provide additional paid leave or unpaid leave options for employees with caregiving responsibilities. This demonstrates a commitment to employee wellbeing.

Carers UK

Carers UK advocated for the right to Carer’s Leave, collaborating with Wendy Chamberlain, Liberal Democrat MP for North East Fife, to push the Bill towards becoming law.

Helen Walker, Chief Executive of Carers UK, said:

“The Carer’s Leave Act coming into force is a huge step forward for millions of carers, which recognises the vital importance of their caring role and empowers them to ask for support in the workplace – in the form of unpaid Carer’s Leave – knowing that they have a legal entitlement to this.

“Juggling work with caring responsibilities isn’t easy and without the right support, this can take its toll. Too many skilled and valued workers are leaving employment due to the stress of balancing work and unpaid care.

“Now every employer in the country must recognise carers in the workplace, employees can be confident speaking about their caring role – kickstarting a crucial conversation about the support they need to stay in work, which matters not just for carers, but for employers and the economy, too.”

Conclusion

Carer’s leave marks a significant step forward in supporting employees with caregiving responsibilities, creating a more inclusive and understanding workplace. By embracing this new right, employers can demonstrate a commitment to supporting their workforce. Therefore, resulting in improved employee engagement and retention. If not already, employers should prepare by updating their leave policies. They must educate management, and build an environment where employees feel supported in their caregiving roles.

Check out full terms and conditions of the new regulations here.

Withdrawing an Offer of Employment: What’s the rules?

Withdrawing an Offer of Employment: What’s the rules?

Withdrawing an offer of employment is never something an employer wants to do. When you have invested time in the recruitment process and believe you have found the right person for the job, reversing that decision can feel uncomfortable and disruptive. Unfortunately,...

Capability Procedure: Managing poor performance at work

Capability Procedure: Managing poor performance at work

Managing underperformance is a familiar challenge for employers, and deciding whether to use a disciplinary or capability procedure can feel confusing. Getting this wrong can lead to unnecessary conflict, poor morale, and legal risk. A clear, fair, and...

Work Uniform Policy for UK Employers

Work Uniform Policy for UK Employers

In the UK, there are no specific laws that directly regulate dress codes or work uniforms. Therefore, employers can introduce a work uniform policy that suits their organisation, whether for branding, professionalism or health and safety. Even so, any rules must be...

HR Outsourcing Costs: Is It Worth It?

HR Outsourcing Costs: Is It Worth It?

Many employers across the UK are feeling the pressure of rising costs, shifting Government policies, and ongoing uncertainty about what the next year will bring. When every pound is under scrutiny, it’s natural to question where outside support truly adds value. One...

High Employee Turnover: Causes and Solutions

High Employee Turnover: Causes and Solutions

Employees move on from every business at some stage, and it’s not always for negative reasons. Whether someone is retiring, starting a family, or pursuing new opportunities, employee turnover is a natural part of working life. However, when you start to see a higher...

HR Priorities to Make Business Growth a Success

HR Priorities to Make Business Growth a Success

Business growth is exciting. It brings new opportunities, fresh talent, and the chance to take your company to the next level. But as teams expand, the way you manage people needs to evolve too. What worked with a small group won’t always suit a larger, more...