Strong managers play a vital role in every successful organisation. They influence workplace culture, support employee performance, manage challenging situations, and ensure policies are applied fairly and consistently.
Without the right skills and confidence, even experienced managers can struggle with people management. That’s why investing in human resources management training is one of the most effective ways to strengthen leadership and improve business performance.
In this case study, we look at how a higher education organisation used bespoke management training to develop its leaders over an 18-month period.
Why Human Resources Management Training Matters
Many managers are promoted because they excel in their technical role, rather than because they have experience managing people.
Leading a team requires a completely different skill set. Managers need to know how to:
- Manage employee performance
- Handle difficult conversations
- Deal with absence effectively
- Conduct disciplinary and grievance processes
- Communicate clearly and confidently
- Apply company policies consistently
- Create a positive workplace culture
Providing managers with the right training helps reduce risk, improve employee engagement, and gives leaders the confidence to manage people effectively.
The Challenge
A higher education organisation wanted to strengthen the capability of its managers and ensure they had a consistent approach to people management across the organisation.
They were looking for practical, engaging training that reflected the challenges their managers faced every day rather than generic, off-the-shelf courses.
Our Solution
We designed and delivered a series of bespoke management training sessions tailored to the organisation’s requirements.
The initial programme focused on three key areas:
- Managing people
- Disciplinary and grievance procedures
- Absence management
Each workshop combined practical guidance, real-life scenarios, and interactive discussions to ensure managers left with knowledge they could immediately apply in the workplace.
The Results
The success of the initial workshops led to an ongoing training partnership.
Over the following 18 months we delivered:
- Eight bespoke training programmes
- Around 100 attendees
- A mixture of full-day workshops
- Half-day workshops
- 90-minute Lunch and Learn sessions
The continued investment in training demonstrates the value the organisation has seen from developing its managers. Rather than treating management development as a one-off event, they have embedded continuous learning into their leadership approach.
Our Human Resources Management Training Courses
Every organisation is different, which is why all of our training can be tailored to your business, sector, and objectives.
Our management and HR training courses include:
- Leadership and management
- Communication skills
- Workplace culture
- Handling difficult conversations
- Managing performance
- Absence management
- Disciplinary and grievance procedures
- Investigations and disciplinary hearings
- Interviewing and recruitment
- Equality and diversity
- Sexual harassment awareness
- Mental health and wellbeing
- Personal development
- Introduction to HR
- How to attract and retain talent
- Customer service
- Sales and marketing
Training can be delivered at your premises, online, or at a venue of your choice. Our training and development solutions are designed to help your employees build the knowledge, skills, and confidence they need to succeed.
We begin by gaining a thorough understanding of your business and assessing your training requirements. Through training needs analysis, coaching, and mentoring, we identify the challenges your organisation is facing and the areas where development will have the greatest impact.
Using these insights, we create bespoke training solutions aligned with your business goals, helping your team improve performance, increase productivity, and support long-term success.
Flexible Training Options
We offer a range of training formats to suit different organisations and budgets:
- 90-minute Lunch and Learn (or breakfast session): £350
- Half-day workshop: £600
- Full-day workshop: £1,000
Whether you’re looking to develop a single management team or roll out training across your organisation, we’ll tailor each session to meet your specific needs.
Looking to Develop Your Managers?
Effective managers create engaged teams, resolve issues early, and help businesses build a positive workplace culture.
At The HR Booth, we’ve delivered management training to hundreds of organisations across a wide range of sectors. Every session is practical, interactive, and tailored to your business, ensuring your managers leave with the confidence and skills to put what they’ve learned into practice.
If you’re looking for human resources management training that delivers real value, get in touch with our team to discuss how we can support your organisation
