Deciding whether to outsource your HR requirements and then choosing a suitable HR provider is a difficult decision. We work with dozens of clients across the UK, and recently carried out a survey asking our clients to give feedback on the service we provide.
We got a fantastic response and the feedback was extremely positive. The results of this survey can be found below.
100% of those that completed the survey rated us either a 9 or 10 out of 10, which we’re extremely proud of.
Here are the results:
Overall, how satisfied or dissatisfied are you with the service we provide?
- 100% very satisfied
Which of the following words would you use to describe our services?
- Reliable = 77%
- High Quality = 82%
- Useful = 65%
- Good = 41%
- Value for Money = 65%
How well do our services meet your needs?
- Extremely Well – 59%
- Very Well = 41%
How would you rate the quality of our services?
- Very High Quality = 71%
- High Quality = 29%
How would you rate the value for money of our services?
- Excellent = 71%
- Above Average = 24%
- Average = 5%
How responsive have we been to your questions or concerns about our services?
- Extremely responsive = 53%
- Responsive = 24%
- Not applicable – 23%
Here is a selection of some of the comments made:
- “Excellent service, very approachable. The HR Booth are like a wee extension of our department, one of the team!”
- “Great company to deal with.”
- “Fabulous professional service that no small business should be without.”