CIPD Conference Scotland 2024

21 March 2024 | Blog

Check out the key points from the Annual CIPD Scotland Conference 2024:

Moments That Matter: Recognising and valuing significant moments in our employees’ journeys will impact their engagement and loyalty.

Employee Voice: The importance of not just providing a platform for employees to share their thoughts but truly listening and acting on their feedback.

Surveys: While surveys, including regular pulse checks, are essential, they only scratch the surface. The art of listening involves a deeper engagement with our employees, understanding their needs and concerns beyond structured feedback. HR’s role is really to get to find out how people are feeling and act on this.

Adapting to Change: The consensus was clear – the world of work is evolving at an unprecedented pace, and staying agile is key.

Embracing AI: Artificial Intelligence is not just a buzzword; it’s a reality that we need to integrate thoughtfully into our workplaces, ensuring it complements our business.

People Management: The role of managers as coaches was highlighted as pivotal. Good managers empower and inspire.

Employee Wellbeing: Prioritising the well-being of our teams is not just a moral obligation but a strategic imperative for sustainable success. Some good feedback on what other organisations are doing.

Open Communication: The significance of Town Halls and face-to-face updates was emphasised as a cornerstone of transparent and effective communication.

Inclusive Recruitment: The conference challenged us to broaden our recruitment strategies, including considering ex-offenders, to tap into diverse talent pools and foster inclusivity. Greggs have their own “Fresh Start Programme” that has proved hugely successful.

Work-Life Harmony: In our always-on culture, creating clear boundaries between work and home life is essential for mental health and productivity.

Engaged Conversations: The simple yet profound act of being fully present in our interactions—putting away distractions and truly engaging with one another—was highlighted as a key to meaningful communication. Put your phones away


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